Responsible Gaming at ci444
ci444 is committed to providing a safe, fair and enjoyable betting experience for every player across Bangladesh. We believe gambling should always be a form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, policies and resources available to help you stay in control at all times.
Our Responsible Gaming Principles
Six commitments that guide how ci444 protects players and promotes safe gambling across Bangladesh every single day.
ci444 enforces a hard minimum age of 21 for all registered players. Age is verified during registration using government-issued identification, and we reserve the right to request re-verification at any stage. Any account found to belong to a minor is immediately suspended and all deposited funds are returned.
ci444 allows every player to set daily, weekly or monthly deposit limits directly from their account settings. Once a limit is in place, it cannot be increased for a mandatory cooling period of 48 hours — giving you real financial protection against impulsive decisions. Reductions take effect immediately.
Set a maximum session duration for your ci444 account. When your chosen time limit is reached, the system will display a clear reminder and prompt you to take a break. You can also enable automatic logout after a defined period of inactivity to help manage your overall time spent on the platform.
If you feel you need a short break from gambling, ci444 offers time-out periods ranging from 24 hours to 90 days. During a time-out, your account is temporarily suspended and you will not receive any promotional communications. At the end of the period, access is automatically restored unless you choose to extend.
For players who need a longer or permanent break, ci444 provides a full self-exclusion programme. Self-exclusion periods of 6 months, 1 year, 5 years or permanent are available. Once activated, the exclusion cannot be reversed for its full duration. Attempts to re-register during an active exclusion are detected and blocked.
ci444's reality check feature sends you a pop-up notification at regular intervals you define — every 30, 60 or 90 minutes — showing how long you have been playing and your net win or loss for the session. These brief, factual prompts encourage mindful decision-making without disrupting your experience.
How to Use Our Responsible Gaming Tools
Step-by-step guidance on activating each protection feature available in your ci444 account. All tools are accessible 24/7 at no cost.
Log in to your ci444 account and navigate to Account Settings > Responsible Gaming > Deposit Limits. Choose a daily, weekly or monthly cap and enter your preferred amount in BDT. The limit applies immediately across all payment methods including bKash, Nagad and Rocket. Decreases take effect at once; increases require a 48-hour review period before they become active.
Under Account Settings > Responsible Gaming > Session Controls, you can set a maximum playtime per session in increments of 30 minutes. ci444 will display a countdown in the corner of your screen and issue a notification when your limit is approaching. You can also enable an auto-logout timer that triggers after 15, 30 or 60 minutes of inactivity.
If you feel your gambling is getting out of balance, a time-out is a quick and effective reset. Go to Account Settings > Responsible Gaming > Time-Out and select a period between 1 day and 90 days. Your account will be immediately locked and all marketing emails will be paused. Contact [email protected] to extend a time-out before it expires if needed.
Self-exclusion is for players who recognise that gambling is causing significant harm. Navigate to Account Settings > Responsible Gaming > Self-Exclusion or contact our support team directly at [email protected]. Select your exclusion period (minimum 6 months). The exclusion is irreversible for its full duration. ci444 will also suppress all bonus and promotional communications to your contact details during this period.
Reality checks are gentle, periodic reminders of how long you have been playing. Enable them under Account Settings > Responsible Gaming > Reality Check and choose an interval of 30, 60 or 90 minutes. Each notification will show your total session time, number of bets placed, and net win or loss — allowing you to make an informed choice about whether to continue.
In addition to deposit caps, ci444 lets you define a maximum loss limit per day, week or month. Once your net loss reaches the threshold you set, your account is automatically restricted from placing further bets until the period resets. Loss limits work in parallel with deposit limits and provide an additional layer of financial protection for every ci444 player.
Recognising the Warning Signs
Problem gambling can develop gradually and may be difficult to recognise in yourself. The following signs may indicate that gambling is moving beyond healthy entertainment and starting to affect your wellbeing, finances or relationships. If you recognise three or more of these signs, we strongly encourage you to use ci444's self-assessment tool or reach out to our support team immediately.
- Gambling with money set aside for essential expenses such as rent, food or utility bills.
- Feeling restless, irritable or anxious when not gambling or when trying to cut down.
- Chasing losses — continuing to bet in an attempt to recover money already lost.
- Borrowing money from family, friends or financial institutions to fund gambling.
- Lying to people close to you about how much time or money you spend gambling.
- Finding it difficult or impossible to stop gambling even when you want to.
- Neglecting work, studies, family or social responsibilities because of gambling.
- Using gambling as a way to escape stress, anxiety, loneliness or depression.
- Spending increasing amounts of money to achieve the same level of excitement.
- Feeling guilt, shame or regret after gambling sessions but continuing regardless.
Self-Assessment Questions
Answer the following questions honestly. If you answer "Yes" to three or more, consider activating responsible gaming tools or speaking with a support advisor at ci444.
ci444 Responsible Gaming Policy
The full details of our commitments, age verification procedures, and player protection standards.
ci444 requires all players to be aged 21 or above. Age is verified during the account registration process and may be re-verified at any time. Players who cannot provide satisfactory proof of age will have their account suspended and all pending withdrawals held pending verification.
Documents accepted for age verification include a valid National Identity Card (NID), passport, or birth certificate issued by a Bangladesh government authority. ci444 uses a secure document verification process to confirm authenticity. Underage gambling is taken extremely seriously and is reported where legally required.
ci444 will never send unsolicited promotional communications to players who have activated a time-out, self-exclusion, or who have opted out of marketing. Seasonal promotions — such as Eid special offers, Pohela Boishakh bonuses, or BPL cricket betting promotions — are only sent to players who have actively opted in and are in good standing on their account.
Players can update their marketing preferences at any time from their account settings or by contacting [email protected]. All opt-out requests are processed within 24 hours. ci444 does not share player contact details with third-party marketers.
If you share a device with minors, we strongly recommend using your device's parental control or screen time management tools to block access to online gambling platforms. ci444 actively supports efforts to prevent underage access and can provide guidance on recommended filtering software upon request.
If you have reason to believe that a person under the age of 21 has accessed a ci444 account, please report this immediately to [email protected]. We treat all such reports as urgent and will investigate and act without delay.
ci444's risk team monitors account activity for behavioural patterns that may indicate problem gambling — including rapidly escalating bet sizes, extended unbroken sessions, and repeated chasing of losses. Where such patterns are identified, our team may proactively reach out to the player with information about available support tools.
ci444 reserves the right to place precautionary restrictions on accounts where there are reasonable grounds to believe that continued unrestricted play may cause harm. These restrictions are applied in the player's best interest and can be discussed with our support team at any time.
Our responsible gaming support advisors are available around the clock — 24 hours a day, 7 days a week, 365 days a year, including all Bangladesh public holidays. Whether you want to activate a self-exclusion, set a deposit limit, discuss a cooling-off period or simply talk to someone about your gambling habits, we are ready to help without judgment.
Contact us by email at: [email protected]
Please include "Responsible Gaming" in your subject line for fastest routing to our specialist team. All enquiries are handled confidentially. Support is available in English. Response time is within 5 working days for non-urgent requests and within 2 hours for urgent self-exclusion or account restriction requests.
Play Responsibly — Enjoy ci444 Safely
ci444 is committed to keeping gambling fun, fair and within your control. Use our responsible gaming tools, stay within your personal limits, and remember — for adults aged 21 and above only. If you are ready to continue exploring our platform, we have cricket betting, slots, live casino and more waiting for you.